Question 1

Do you offer urgent call-outs?

Accepted Answer

Yes. We prioritise urgent electrical issues and schedule the earliest available appointment in Newcastle, Blaydon, and surrounding areas.

Question 2

Do you charge a call-out fee?

Accepted Answer

We are transparent with our pricing. For emergencies, there is a standard competitive call-out fee which includes the first hour of diagnostic work.

Question 3

Are you fully insured for domestic work?

Accepted Answer

Yes, we carry full public liability and professional indemnity insurance, specifically tailored for domestic and commercial electrical contracting.

Question 4

Can you provide EICR certificates for landlords?

Accepted Answer

Absolutely. We are fully qualified to perform EICR inspections and provide the necessary certification for rental properties to meet legal safety standards.

Question 5

What areas in the North East do you cover?

Accepted Answer

We cover Newcastle, Blaydon, Gateshead, Sunderland, Durham, and all surrounding areas within a 25-mile radius.

Question 6

Do you install EV charging points at home?

Accepted Answer

Yes, we are OZEV certified installers for a wide range of electric vehicle charging points for residential properties.

Question 7

Will you leave a mess after a rewire?

Accepted Answer

We pride ourselves on our cleanliness. We use industrial vacuum systems and dust sheets to ensure we leave your home exactly as we found it.

Question 8

Is all your work guaranteed?

Accepted Answer

Yes, all our workmanship is guaranteed for 12 months, and most parts come with extended manufacturer warranties.

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